Autobanga, Kauno oro uosto biuras, UAB
Oro Uosto g. 4, Karmėlava, 54460 Kauno r.
(+370) 52127777
Unternehmenskontakte
Tel.
(+370) 52127777
Webseite
www.autobanga.lt
E-Mail
E-Mail anzeigen
Kommentare
Mill
2025.08.26
It doesnt exist in that place the photo is taken years ago.
**⭐ (1/5 stars)**
**Terrible experience - avoid at all costs!**
Rented a car for 1 day and had nothing but problems:
**Major Issues:**
- Car broke down due to engine overheating (125°C) during our family trip with 2 small children
- Called their "24/7" emergency line 22 times over 4 hours - NO ONE ANSWERED
- When they finally responded after 4 hours, it was too late to continue our journey
- Had to cancel our entire family vacation and lost €130 hotel deposit in Palanga
- Their office was closed when we tried to visit in person (despite being told someone would be there)
**Hidden Costs - BEWARE:**
- They only give you 100km per day
- Every additional kilometer costs 0.5 cents (adds up fast!)
- Not clearly explained during booking
**Customer Service:**
- Completely unreachable during emergency
- No empathy for families with small children
- Tried to avoid responsibility using contract loopholes
- Claimed they offered help "within 4 hours" as if that's acceptable with a broken-down car and babies
**Bottom Line:**
Don't risk your family vacation with this company. Their cars are unreliable, their emergency support is non-existent, and they have hidden charges. There are much better rental companies available.
**Update:** Still fighting for compensation for our ruined vacation and lost deposits.
*Traveled with family in August 2025*
**⭐ (1/5 stars)**
**Terrible experience - avoid at all costs!**
Rented a car for 1 day and had nothing but problems:
**Major Issues:**
- Car broke down due to engine overheating (125°C) during our family trip with 2 small children
- Called their "24/7" emergency line 22 times over 4 hours - NO ONE ANSWERED
- When they finally responded after 4 hours, it was too late to continue our journey
- Had to cancel our entire family vacation and lost €130 hotel deposit in Palanga
- Their office was closed when we tried to visit in person (despite being told someone would be there)
**Hidden Costs - BEWARE:**
- They only give you 100km per day
- Every additional kilometer costs 0.5 cents (adds up fast!)
- Not clearly explained during booking
**Customer Service:**
- Completely unreachable during emergency
- No empathy for families with small children
- Tried to avoid responsibility using contract loopholes
- Claimed they offered help "within 4 hours" as if that's acceptable with a broken-down car and babies
**Bottom Line:**
Don't risk your family vacation with this company. Their cars are unreliable, their emergency support is non-existent, and they have hidden charges. There are much better rental companies available.
**Update:** Still fighting for compensation for our ruined vacation and lost deposits.
*Traveled with family in August 2025*
Nützlich (0)
Bericht
Tomas
2023.06.06
Neturiu priekaištų, automobilį gavau švarų ir tvarkingą, depozitą taipogi atgavau
Nützlich (0)
Bericht
Lina
2023.01.03
Very pour service, we were waiting for more than an hour to get a car. Once we collect the car it self was very badly maintained, window wipers wrong size, didn't clean the drivers side what was extremely distressing.
On the arrival we were told to leave the car clean even though the path way wasn't clean and we had to drag our suitcases in a filly muddy snow.
The contract what I've received clearly said the company will take £500 a holding deposit and they took £1000.
As well the person who served us mentioned he will give a discount as we were waiting for the car and we never received any discount what is fine by me but they shouldn't promise or mention about it if they are not planning to do so.
Overall experience, very pour. Never again and would never recommend to anyone
On the arrival we were told to leave the car clean even though the path way wasn't clean and we had to drag our suitcases in a filly muddy snow.
The contract what I've received clearly said the company will take £500 a holding deposit and they took £1000.
As well the person who served us mentioned he will give a discount as we were waiting for the car and we never received any discount what is fine by me but they shouldn't promise or mention about it if they are not planning to do so.
Overall experience, very pour. Never again and would never recommend to anyone
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